Shipping Policy

Action Health is dedicated to shipping your order the same day it was placed, if the order came in before 12:00 PM CST. This commitment pertains to in-stock items during our normal business days, Monday – Friday.

Thorough and correct contact information on orders will minimize the likelihood of a delay.

If your order requires special attention, please make a note of it in the comments of your order. We will do our utmost to accommodate you.

Shipping Carriers:

We offer an array of carriers so you can choose the shipping option that best suits your needs. Orders will generally ship ground with UPS or FedEx. Small lightweight orders will usually have the option of shipping via US Priority Mail and larger orders that weigh a lot will be given the option of shipping via LTL Truck. You are able to choose the service type during checkout. If you would like your order shipped via a different shipping carrier or would like to pick up an order at our Bensenville, IL warehouse please email us at info@actionhealth.com or call us at 800-490-8830 and we will try to accommodate you.

Shipping Costs:

Shipping charges are based on the order weight and distance of the shipment. The shipping service you choose during checkout also affects the cost. Prices are a direct live feed off the carriers website.

Transit Times:

Delivery Time is based on regular business transit days. We are bound to commercial carriers.

Rush Shipments: Orders need to be placed before 12:00pm Central Time to be eligible for expedited same-day shipments. We offer Next Day and 2nd Day services. Rush orders must be placed via telephone to ensure they are processed before our cut off time. Rush orders submitted by fax or email cannot be guaranteed to ship same day.

Shipping out of the US:

We ship worldwide!

Please note that customers are responsible for customs and charges on international orders.

To have your order shipped via a different carrier please email us at info@actionhealth.com with items, quantities and shipping address so we can get the best shipping quote for you.

Shipping on Customers UPS/FedEx account:

We offer the option of shipping your orders on your UPS/FedEx account. This option is not available on all items. In the event that we cannot ship on your account, we will charge the order for the standard shipping rates.